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Frequently Asked Questions (FAQ)

  1. Q: What are the communication methods of actuators?

    A: There are two communication methods for actuators: dynamic IP mode (can be wired or wireless) and static IP mode (only wired mode).

  2. Q: Can multiple actuators be used simultaneously?

    A: If you need to use multiple actuators at the same time, just connect the actuators in series with power and communication cables. During the connection process, you can uniformly use dynamic IP or static IP mode, or you can also use different communication modes such as wired and wireless.

  3. Q: Does the network port and power port of the actuator distinguish between input and output?

    A: The network ports and power ports on both sides of the actuator do not distinguish between input and output and can be flexibly arranged according to the actual situation.

  4. Q: How does the actuator switch between dynamic IP and static IP?

    A: The actuator is in dynamic IP mode by default at the factory. After configuring the relevant information of static IP for the actuator through FAS software or a Python script, it can be switched to static IP mode.

  5. Q: How does the actuator switch between wired mode and wireless mode?

    A: The wired mode and wireless mode cannot be directly switched through settings and operations. When the actuator is powered on, it will first try to establish a wired connection. If a wired connection is successfully established, it will always remain in the wired mode. Only when a wired connection cannot be successfully established at startup will it enter the wireless mode. At this time, it will connect to the corresponding wireless network according to the SSID and password written by the user.

  6. Q: What is the difference between the Static IP mode and dynamic IP mode (DHCP) of the actuator?

    A: In dynamic IP mode, the actuator can be connected to the router through wired/wireless means. Other host devices in the same local area network (such as a PC with FAS debugging software installed) can access and control all actuators in the current local area network. Each time a communication connection is established after restarting, the actuator may be reassigned an IP address by the router. The dynamic IP connection is convenient and can be used for one-to-many or many-to-one control within the local area network, but there must be a router or a computer with DHCP service.

    In fixed IP mode, the actuator can only communicate in wired mode and does not need a router. It can directly communicate point-to-point. Since the IP address is fixed, it is convenient to use and control and has a certain degree of privacy. Users and devices that do not know the fixed IP address cannot connect to and control the actuator.